Privacy Policy

RR Code Solutions ("RR Code Solutions", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit our website, create an account, purchase a digital product, request a development service, communicate with us, or otherwise use our digital services.

1. Business Information

RR Code Solutions is a digital development business operated by Raushan Raj as proprietor.

2. Information We Collect

Information you provide

• Name, username, email address, phone number and other contact details you submit.
• Account login information and profile details when you create an account.
• Project requirements, messages, files, technical specifications and other information you provide for development work.
• Order, quotation, invoice and transaction details required to process purchases and provide services.
• Information you voluntarily provide when contacting customer support.

Information collected automatically

• IP address, browser type, device information, approximate location, pages visited and basic website usage information.
• Cookies or similar technologies used to maintain sessions, improve security, remember preferences and understand website usage.
• Basic technical logs that may be generated by our hosting, security or website infrastructure.

3. Information Related to Development Projects

When you request a website, Telegram bot, Mini App, automation system, API integration, dashboard, UI/UX design or custom software project, you may provide business information, content, files, credentials, technical requirements or other project material. We use such information only as reasonably necessary to discuss, develop, configure, test, deploy, maintain and support the requested service.

Customers should provide only the credentials and information necessary for the requested work. Where possible, customers should use temporary or limited-access credentials rather than sharing unnecessary passwords or sensitive information.

4. How We Use Information

• To create and manage customer accounts.
• To communicate with customers about enquiries, orders and projects.
• To provide websites, software, Telegram bots, Mini Apps, automation, APIs, dashboards and other requested services.
• To process orders, payments, invoices and digital-product delivery.
• To provide installation, deployment, configuration, maintenance and technical support where applicable.
• To prevent fraud, abuse, unauthorized access and security incidents.
• To troubleshoot technical problems and improve our website, products and services.
• To maintain appropriate business, accounting and transaction records.
• To comply with applicable legal, regulatory or governmental requirements.

5. Payments and Payment Providers

Payments for RR Code Solutions products or services may be processed through third-party payment providers. When a payment provider handles the payment, payment information may be collected directly by that provider according to its own privacy policy and terms.

We may receive information such as the payment amount, payment status, order information, transaction/reference ID, payment date and other information necessary to confirm, reconcile and support a transaction. We do not intentionally store complete card numbers, CVV numbers or banking credentials on our own servers when such information is handled directly by the payment provider.

6. Telegram and Third-Party Services

Some RR Code Solutions services may use Telegram, hosting providers, cloud services, analytics tools, APIs, payment providers, email services or other third-party platforms. Information required for a requested integration may therefore be processed by those services.

Third-party services operate under their own terms and privacy policies. Customers should review the policies of third-party services they choose to connect to or use with their project.

7. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers when reasonably necessary to operate our website, host systems, process payments, provide communications, deliver services, maintain infrastructure or provide technical support.

We may also disclose information where reasonably necessary to comply with applicable law, legal process, lawful requests, protect our rights, prevent fraud or abuse, or protect our customers, systems and property.

8. Data Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure or destruction. However, no internet transmission, software application or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their own passwords, bot tokens, API keys, hosting credentials and other access credentials. Customers should notify us promptly if they believe credentials related to a project have been exposed or misused.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain customer and business records, process or reconcile transactions, provide support, resolve disputes, enforce agreements, maintain security and meet applicable legal or accounting obligations. Different types of information may be retained for different periods.

10. Your Choices and Privacy Requests

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information that we hold about you. You may also contact us with questions regarding the processing of your information.

Some information may need to be retained where required for legal, accounting, security, fraud-prevention, dispute-resolution or legitimate business purposes.

11. Cookies

We may use cookies and similar technologies for login sessions, authentication, security, preferences and website analytics. You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Children's Privacy

Our commercial services are not intentionally directed at children who are not legally permitted to use the relevant services. We do not knowingly collect personal information from children for the purpose of providing commercial services.

13. External Links

Our website may contain links to third-party websites or services. RR Code Solutions is not responsible for the privacy practices, content or security of third-party websites. We encourage users to review the privacy policies of external services before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable legal requirements. The latest version will be published on this page with a revised "Last updated" date.

15. Contact Us

If you have a privacy question, want to request access or correction of information, or need to contact us regarding this Privacy Policy, please use the details below.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.